I have been a client of Julie's for over a year.I asked for a short haircut and left with holes in my hair that I could not hide with a pony tail. I was so embarrased to go in public. I did not even get to speak with anyone at the salon for 3 days. I asked for a refund because I had to get my hair fixed some where else. They said that it is not our policy to give a refund. Julie never called me herself to discuss this even though I thought we had built some sort of relationship. Her styling tools never could get my hair straight either. I have wavy caucasion hair that I flat iron very flat myself at home. I actually always felt sorry for her that she could not syle hair and would go home and fix it myself. I also witnessed another woman, with a different stylist, leaving disappointed the last day I was there. She took the comb and starting teasing her own hair. I thought Julie was nice but lacks in skill. "Julie, you lack confidence to be good at this job. You are unsure of yourself." This salon does not live up to the reputation they have built.
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