Ok - so I look at their website & email to ask for financing info. I give my income level and info they require to pre qualify me. I make a decent amount but have risky credit right now. They emailed back and said my income qualifies me with no problem. I told the saleslady that I am only interested in specific cars - not just any car - I want what I want or I will keep my current car since I owe nothing on it.and it is still ok to drive. I want a Mercedes or Volvo and not interested in a Ford etc. When I ask more questions she says she will refer me to a financing specialist. (originally she said She was a financing specialist) She said she would send me paperwork about the loan I can get thru them.
I got it in an email and it was a brochure about developing and establishing credit? Nothing about MY loan amount. Also, she understands clearly which cars I will consider. She keeps telling me I need proof of income and I reply that I have my tax return from IRS for previous years and last year. She acts like that is not ok - asks me if I can get the owner to write a letter?????!!! Yikes.
So I say "Fine." She asks me to come in right now, & I explain that I work long hours & can't just drive over there right now. We make an appt. for the next week. For the next few days I get numerous (nearly harassing) emails and phone messages and she continues to ask me when I can come in. Also - they will NOT tell me how much of a loan I am qualified for based on my income. Very fishy and I realized i don't have the patience to deal with this type place. They need to teach their salespeople how to sell in a professional way. I am in sales & make a good income because I know how to appreciate potential customers. I would have been happy to know I have a pre-qualified client coming in. And why wouldn't they say how much loan amount I qualify for if I was willing to give them some of my info and income amount? I finally called her back and told her I have made an appt with her so why all the emails and phone calls???? She asked me if I could come RIGHT NOW. I said NO.
I work. I do not live in Austin. What does she not understand??? So - I canceled the appt and I am SO glad I did not waste time and gas driving over to this goofy place.
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