First of all, I gave two stars only for the docs and nurses in the practice. otherwise, it would be none based on the horrendous ""service"" provided by the office staff. Besides the generally indifferent attitude displayed by the woman who ""greets"" patients, I have experienced so much difficulty trying to communicate about the issues we've had pertaining to billing and scheduling that I finally moved my children to a new practice. I am currently in collections for a no-show fee that I have disputed and provided explanation for multiple times over but, apparently, human error only exists on the part of the patient. I am also being assessed a 20 00 fee by the office for them sending the
fee to collections. Also, don't expect to talk to any of the physicians about non-medical issues. I left a message to talk to our physician about the reasons were were leaving the practice and we were called by a member of the office staff and told we had to call back and leave another, detailed, message - even though we had already mentioned in the original message that it was a non-emergent matter. This practice would be great if not for the hassles encountered with staff outside of the exam room. I hope, someday, the physicians in this group re-evaluate the quality of the staff they currently have representing them.
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