After a few attempts at fixing an internal, electrical problem, this service group was forced to call corporate for advise. After I spent about $400 on a ""tree"" recommendation of three or four possibilities, Terry (and Jeremy and Joe) decided to give me a loaner and take this challenging repair on themselves! They actually covered the remainder of charges until it was fixed and literally perfect! I don't suggest that these guys will pick up the tab for your repairs, but they do what's right, and they are honest! I am a loyal Jeep customer and it appears to be paying off here at the Cary service center! Thanks guys, Darren!
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