WARNING WARNING WARNING This place is tied to Phoenix Rent a car, if you get there and you see Sabans run do not stop. They prey on taking advantage on young kids 21 years and younger and everyone else. The manager is name Pete and they have a female accountant that will handle your disputes. The problem is she will not work with you. Both of these people are rude and mean. Here is what happen. I as a father of two sons called a month in advance and reserved a impala for a total of $249 for five days to include tax. They love to get you on hidden charges watch out!!!They said once my sons get to the airport they would be picked up. This was the beging of our nightmare( do not trust there ad about being under 21 or 18 they will lie to you). They never picked them up but promised to give them there 20 dollars back if they take a taxie, never happened. To make a long story short by the time they returned the car my son credit card was charged twice but the price was 480.00 x two with out approval a total of $960.00. This caused bank checks to bounce and it took several days to clear up. Pete and the lady accountant would not talk to me and yelled at my son and them hanged up on him. Finally the charged the 480 and the cost of the taxie, a total 500 dollars, twice as much than what was agreed on. My sons are hard working and had to use all there vacation money to be charged by these crooks. Again the web site is great dont belive it!!!!!!!!!!!!!!!!!!!! they will rip you off. They should be arrested and ran out of pheonix Arizona.
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