These people put the service in customer service! I have always been cheerfully greeted and treated with respect and with courtesy. The very few problems have always been corrected to my satisfaction. I have been going there once or twice a week for over ten years. In all that time and thousands of customers I have only saw one that was disgruntled, there was a mix up and the owner attempted to correct the problem and the man walked out before he could do so. These people are human after all. I recommend them to my friends and family.
The owner also contributes ALOT to the community. I could tell you numerous stories of compassion and understanding by this business. Years ago I took charge of two nephews and they wanted a Nintendo game. Their funds were limited so we went to Double Eagle. We had picked out the games and unit and the salesman (a tall dark haired young man who still works there) started throwing in items he knew we needed along extra games. All along he still made sure he met their budget. I still get emotional about how he made their day!
They are a great asset to the community and I hope they are around for a long while.
Stewart Riding
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