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Terrible - Stay Away - Review by citysearch c | Toyota of Poway

Toyota of Poway

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Terrible - Stay Away 5/17/2011

I decided to give the place a try despite all the negative service feedback I hear from others who own toyota's First off, be careful, this place try's to charge you for service above what the actual service hours are. In one instance they attempted to charge me for two hours of labor to install a Mass Air Sensor that is very accessible, held on by two screws and a single wiring harness. In all, with no experience, it took me 15 minutes to replace myself. The second issue, was you get charge for a whole lot of work that never gets done. I had the 60K service for over $1000K. None of my CV joints where lubricated as was supposed to be. And to top it off, the place breaks my door handle. And because I didn't notice it right away, they tell me I broke it. If you do go here, check your service closely and inspect very closely and run through exactly what they did. Do NOT take their word for it. Also, do not listen to the service agents. They try and make you buy things you don't need for a ridiculous price. more
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