We ordered our windows back in June, shortly after moving into our home and discovering the windows were less than desirable.I won’t go into that. We had replaced the windows in our previous home, with double hung blah blah bah and discovered a good quality window is only as good as its installation. And so we convinced ourselves to fork over the big $ and go with Thermal King this time, based upon the guarantee of non-subcontracted installers. Now, I confess I did not truly expect the awesome job they did.
They went above and beyond the basic requirement of providing and excellent installation of our triple pane windows complete with professional casing and insulation: cheerfully removing and rehanging all wooden blinds; cleaning the upper door half-round as they installed it, removing every tiny bit of debris at the end of the day, you’d never have known they were there; removing their shoes upon entering the home; even taking cookies from the oven while I was outside filling the kiddie pool for the children. Funnily, the cookies were a thank you for them, for slaving away in the heat!
I would recommend them and their windows to anyone. They were courteous, polite and well mannered, besides being nice young men. I also appreciated the kindness with which they interacted with our 3 young children.
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