We bought a 2000 Jeep Grand Cherokee Laredo from Austins a couple of months ago. I wanted to wait to write a review because I had a couple of problems with the Jeep after I bought it, and as it turned out the issues were fairly minor considering the millage and age of the vehicle, and I will point out that the mechanics at Austins offered to help fix one of the issues. The customer service and experience was great and hassle free. Seems like it took all day just looking and seeing what our options were. At the end of the day I put 2000 down and ended up in a decent used car to last a couple of years and help rebuild my credit. At the end of the day my wife has a nice 2009 Dodge Journey as her daily driver and the jeep is my toy for fishing and camping. When it dies in a couple of years I'll be back to get another one if I don't just end up rebuilding the engine. I would buy from Austins again if they have a suitable vehicle.... I'll conclude in saying this: When you are looking at used cars make sure you find the car you like and take the time to look it over. By rule, older cars with higher millage need tender loving care (eg: special oil, upkeep every 3000 miles) In this new economy Austins is a great resource. Like anything you need to be responsible if you finance. If you use their in-house financing make sure your payments are on time. We haven't had any problems so the experience has been good. If your a cash buyer looking for decent used vehicles I would recommend Austins. If your looking for in-house financing for your credit situation I would caution you to consider the consequences (eg. High interest rates, late fee's and repossession) if you fail to make your payments on time. Those are considered Hi-Risk loans and companies don't mess around. All around 5 out of 5 stars for what it is worth. Good Customer Service, Good Selection, Alternative Financing. I marked off a star because the Jeep had an oil leak and Coolant leak. Fixed for under $300
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