I do not Know were the negative comments are from, maybe these folks were in a different store. Syed and Cliff were very helpful with the info I needed to make my choice.The E6410 Latitude I purchased (open Box) was in excellent shape, But had the 32 bit OS and no built in bluetooth as advertised. CCM updated the OS to a 64bit and provided a solution to the missing Bluetooth issue at NO cost to me. I know just enough about computers to be dangerous thats where the helpful staff came in to play. They are very Knowledgable, but relaxed and no pressure tatics were used, unlike the big box stores. I would happily recommend them to my friends, although I would like to keep CCM as a great secret place to buy computers to myself for selfish reasons. But alas the secret is out. Please go and check out the laid back yet professional atmosphere of the Computer Mega Mall
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