I am usually the kind of person that follows the rule "" if you have nothing nice to say don't say anything at all."" But after today that changes!
2 years ago i had a root canal and crown done by Dr. Setti. I have 2 different dental insurance policies. I was told by his office staff that there would be NO cost for this work due to my good insurance. I then got a bill for over 1200.00 dollars. I went to the office to discuss the bill and was told that my insurance had not cleared everything yet and not to worry. I then received a call from them about the bill and was asked when i was going to pay. I made another stop to discuss this bill. I was told at that time that the billing person was busy and would get around to checking on this for me. I recieved a bill in the mail for 780.00. even though i was told there would be no cost.
Yet another visit to speak to them in person. Now the balance was back up to 1000.00 ?? I spoke to the office manager about my concern about the ever changing amount of a bill that was not even suppose to exist. She said that it was wrong and that the balance was Zero.
I stupidly made an Appt today for some work on a tooth that needed a root canal and when i showed up i was told that i would have to pay my balance of 780.00 before any work would be done. When i told them that i had discussed the matter with the office manager ( who was not there ) they called me a liar.
Save yourself the misery of dealing with this incompetent deceptive office !
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