I have been going to this office for years because my family goes there. I don't have to go to the doctor very often.
Everytime I go I wait minimum 30 minutes in the waiting area and almost the same for the doctor.
I have NEVER had a pleasant experience with the front office staff. They are so rude on the phone and are never able to get you in for a sick visit. What's the point? I just called this morning and the little girl was so rude Ive just decided I will never go back. She even gave me a hard time when I asked for my records. They can keep it all! They are the first impression of the office and boy do they give a terrible impression. If you can suck up the treatment they give you then Dr. Hippeard is good. Wish he move to another practive so I could continue seeing him.
I've noticed other bad reviews of the front office staff. Maybe the doctors should read them and see what others see.
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