Everyone is always very pleasant. The one complaint I have which makes me think about returning is that my time is never the full 30 minutes. The same for my boyfriend. We had a 30 minute massage. I asked the girl at the front when the 30 minute starts and she said when the tech goes into the room. I was on the phone with my boyfriend at 12:48. I undressed and got under the cover. My massage was done at 1:17pm. It would of took me about 4 minutes to get undress, put up my hair and get under the cover and then the tech showed up. There's no way that was a start to finish 30 minute massage. That really bothers the both of us.
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