Honestly, I don't know what these two reviewers are talking about. The people I know of who have serviced their cars there in the past have been satisfied. They have great service. They know how to treat their customers. Whenever I brought my car in, even with the slightest of flaws, they took care of the issue without hesitation. The workers there are friendly, and know how to treat a customer.
They are always on time, and they will treat your car as if it is their own. They never fooled around to avoid any sort of repairs whatsoever (not that I struggled with the car.)
My only slight issue is their loaner's car. There are certain characteristics one needs to meet to be eligible for it (age).
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