ARE YOU SERIOUS???
Contact lens exam--BEWARE!
Went in for a contact lens exam. My current brand has been bothering my eyes recently so was hoping to try out a different brand. Everything seemed great at first...until after the exam. When I asked for a trial pair of an Acuvue, they said they would have to charge me for the 2 lenses!! What? REALLY?? What kind of !@*#$'ed up business charge their patients for a trial pair?? All I ask for is to be able to find what's comfortable for my eyes. So if I want 2 trial pairs, I am being charged approx. $10 x 4 = $40 prior to leaving.
Many eye doctors are known to give a trial pair with a valid prescription, even though the patient did not have the exam at that location. Corporate policy?? That's what they claim; it would've been nice to know prior to coming into this establishment that charges $119, which includes the fitting fee. If so, why charge for fitting fee when you won't even fit me with a trial pair? Walked out with 1 trial pair, $20 total. (And oh, not in stock. So have to go back to pick it up the trial pair.) Sure, they credit this back to you IF you buy boxes from them...at $10-$20 more per box than most places, and sometimes even double the price of stores online. No thanks. Just give me my prescription. You already screwed me over once.
Worst experience ever! Never again.
more