CUSTOMER SERVICE IS NOT LOST!!!
I easily singed up online for an appointment and they emailed me immediately.
Then when the gentleman called later in the afternoon, he was so polite on the phone and gave me a three hour window for the day I requested.
The very next day, the repair man showed up in a marked vehicle, clean uniform, and again, was polite, and friendly.
It took him about five minutes to diagnose the problem, and he even offered advice when I asked about other appliances.
I would HIGHLY recommend this company to anyone with appliance issues. It was so nice having someone show up who
(1) didn't look like a cereal killer,
(2) didn't stink like smoke and
(3) was knowledgable and could carry on an intelligent conversation about my appliances!
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