EXCELLENT CUSTOMER SERVICE, I HAVE PURCHASED IN THE LAST 3-YEARS EXACTLY 3 VEHICLES AT KELLY BMW. ONE SPECIAL ORDER M-6, ONE 135ic AND AN X-5 4.8is. THE SALES EXPERIENCE HAS BEEN NOTHING SHORT OF THE BEST I HAVE FOUND ON A BMW DEALER. I CAME HERE FROM FLORIDA WITH A VEHICLE PURCHASED OUT OF STATE, AND FROM DAY ONE I WAS TREATED NOT AS AN OUT-OF-STATE BUYER BUT AS A GENUINE BMW OWNER, GIVEN LOANER CARS WHEN SERVICE WAS REQUIRED AND ALL THE PERKS AS THOUGH I PURCHASED MY VEHICLE AT KELLY. THAT IS WHAT SETS THEM APART, THE TREATMENT OF THE CUSTOMER IS TO BMW STANDARDS, THEY MAKE YOU FEEL LIKE FAMILY, NOT JUST THE CLICKISH LOCAL STANDARD AS YOU SEE AT M.A.G.(THEY WOULD NOT GIVE YOU A LOANER UNLESS YOU PURCHASED THERE, I WENT THERE FIRST IN '01! AND WOULD NOT GO BACK)
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