Emerald Property Management is the absolute worst property management business I have ever dealt with. Sarah their assistant manager has got to be the worst of them all! She never acknowledges phone calls ever and never returns messages left for her!! And on several occasions when going in to pay my rent her and a few of the other girls have been in the other room playing with ringtones on their personal phones laughing and giggling. How professional is that? Emerald is supposed to be managing but I honestly don't see it. All I see that they do is show apartments, take the rent checks and ignore all their tenants. They charge people for bogus damages done by previous tenants. Be sure to take pictures of everything!!!!! They charge former tenants for damages but never fix them when they move out. Then complain when you call about damages or things that should have been done before the apartments are rented when you move in. I have watched as they turn apartments over where I am and Emerald does nothing. The owners only halfway clean and make repairs that should be done before anyone even looks at the apartment.The apartments are full of black mold and they do not want to do anything about it and keep it hush hush. I have had nothing but sinus infections the whole time I have lived here so that alone should tell you something is wrong. If you have the extra money and can wait I would strongly suggest you do so and look elsewhere. Emerald Property should be put out of business if they don't clean up their act and do it soon. Honestly they couldn't care any less about you. All they are concerned with is the money.
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