I have been wearing contacts for over 20 years. This is the first company that absolutely refused to release my contact prescription to me, unless I paid over 150 dollars. This has never happened to me in 20 plus years. They said I needed to pay a fitting fee. I asked what the dr wrote down. They refused to tell me. I did get my glasses prescription, but not contacts. I also encountered rude staff who was more concerned with talking and gossiping than customer service. DO NOT GO TO THIS EYE DOCTOR. There are many others that are cheaper and accept all different insurances. Their slogan is that we care about making sure you have the best eye care. This was not the case. I am forced to wear an old eye prescription for contacts because they refused to give me my prescription. I would have bought lenses through them too, but they wanted to charge an additional 150 dollar fee. I cannot understand this. The most I have ever been charged in the past for a contact fitting fee is $10.
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