I wish I could rate them zero!! After spending 2 days home from work waiting on these jerks (they DO NOT show up when they say they will), we are 11 hours into a service visit and they still have not completed the work. We talked to multiple people, supervisor (Javier, Gabe, etc) when they did the initial "service" visit. They were supposed to fix the problem today by installing a new unit. So, the first guy who comes this morning doesn't even know the problem or what unit is supposed to be replaced. He made some phone calls to find out what he was supposed to be doing.
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