Terrible on Every level. Grade F on BBB and deserves it. Bought my stove not knowing this… BIG Mistake. Blind leading the Blind there. From the beginning they sold me the wrong parts to install, gave me the incorrect statistics on the stove and had poor customer service. After returning the incorrect parts TWICE one of the installers (the only people there who had a clue) finally got it right. Soon after install the Feeder safety button broke, the ceramic bricks cracked and blower started rattling. Except for the blower I had to replace, which meant more trips to the store (30miles away). Just today the circuit board blew $340...Here's a shocker it’s out of warranty, I've only used it 2 seasons. Lopi Leyden is the model so stare clear of that’s stove and this store. For close to $5000 investment you'll save yourself a lot of grief going elsewhere. BEWARE!
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