My boyfriend and I had our car towed from the NE Kelly DHS location after ten minutes of being in a posted "no parking" zone. We called the number on the sign "AlLrite Towing" and found it was going to be $300.25 IN CASH to get it out, on top of $25 to even get the money from the car. We ended up having to call my boyfriends father to bring more money. During the wait we waited inside with the gate worker. A hispanic woman and her 17 y/o daughter and 3 ish y/o son came in. Their car was towed from the same place. They went to pay their $300.25 and he accepted her debit card (after telling us we had to pay in cash) and accidentally rang it up as $3000.25 and it cleared. He then had to call the owner (who is also is the tow truck driver) to fix it. He came in aggitated. After refunding her he then tried to re run it at $300 but it wouldn't clear because the bank was holding her money. She was very reasonable in asking how to fix this. It was 4:30 pm on a friday and this place closed at 5 pm and she didn't have time to go to the bank. He (the owner) then snapped. He began to use profanity and racial slurs. The little boy was leaning back against the door and the owner threw open the door causing the little boy to fallback. That's when I stood up. He proceeded to kick the hispanic family out of the door. As he was screaming at them I went outside to try to defuse the situation. He then told me I had to leave because it wasn't my business. As soon as he said that my boyfriends father arrived. He got out of the car and calmly asked him why it was $300 considering the new laws the city of Gresham passed on towing. The owner then started yelling at my boyfriends father! He called him a few profane words and started shoving him while calling him every name in the book. I then attempted to calm everyone down again and the owner began to get in my face while calling me names like "c*nt wh*re". As I began to leave I was getting into my boyfriends car. While half my body was in the car the owner grabbed the passanger door and shoved it shut on me. There is at least 3 videos and 6 witnesses to all of this. We called the police but how they handled that is a whole separate grievance. The owner is now being sued and fined through the PPI
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