i was completely awestruck by the sensitivity of Dr. Benfatto.\r
let's get this straight, i'm not a touchy-feely person. i had a sick cat & i wanted to get the no nonsense answers to what was best for my companion of 15 yrs; Dr. Benfatto was so straightforward, patiently listened to my explanations, asked questions, performed an exam & gave me the options. No pressure to make one choice or the other, just the facts ma'am, but in the kindest way imaginable.\r
the choice i made was incredibly difficult, as anyone who's had to make that choice knows & Dr. Benfatto was gentle & comforting to both me and my cat well beyond expectations.\r
here's the kicker - i got a condolence card in the mail today! we hadn't been long-term patients, i don't have other animals right now, so there was absolutely no motive other than kindness for this extraordinary gesture.\r
thank you more than i can say for making a difficult situation bearable.
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