One of my employees tried to do me a favor and dropped off my Yamaha Morphose scooter at Barny's Brandon to get a new tire on the rear. He came back and told me that they said it would take 2 weeks to complete this massive project. Yes, not a typo. Two weeks to change a tire. I called Barny's in St Pete. They said, ""Bring it over, we'll have you in and out in 1 1/2 - 2 hrs. I called Barnys Brandon back and asked to talk to the service department mgr. I asked why 2 weeks. He gave me a long explanation that translated ""I'm not very good at my job"" never again. UPDATE!! Got a call back from the service mgr at Barneys. By shifting things around he was able to get me up and running the next day!! Great job Pat. Truely good companies react with action when the pressure in on and I have to admit they stepped up like professionals. I officially eat my words. Barneys is as good as their reputation says they are.
more