i wish that everyone employed by this company had to deal with someone just like them. i have read the last 5 reviews before mine and each explains what we have suffered at the hands of this company. we held back making a payment thinking we might get some action.\r
it made no difference. we are forced to pay but they are not forced to provide us with information on our own accounts. this is neither moral or ethical. their employess have obviously been trained how not to listen, how not to respond and how to aggravate people. i would be embarassed to be a part of an organization whose mission is to cause chaos, stress and grief where sound business practices would provide a better solution in servicing a loan. treat people the way you would like to be treated.\r
if anyone finds a way to report this company and their unfair practices....please advise as we will be the first ones in line.
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