About a year ago, I had a wedding to plan at the Franklin Park Conservatory and I called all of the caterers on the list of accepted vendors.  When I spoke to --- at Made From Scratch, I was initially quite interested, as she was very excited and willing to meet up in person instead of sending me details over email.  She set up a time to meet up with me at a Borders.	
	
In the meantime, --- sent me an email to inquire as to an estimate of number of people and budget.  Considering this was my first wedding, I replied with a number, not really knowing the details of how to budget.  She immediately called and said it was FAR too low and I would need to re-adjust.  I said okay, that wouldn't be a problem-- I just had no clue how much we would be spending yet, as I was unsure as to how many people would be coming.  I told her we could go over details at the meeting.	
	
So the following Tuesday, at our planned time, I waited at Borders with my fiance... and was stood up.  For a good hour, we waited, not really sure if something happened.  I called and left a message at her office, concerned that something might have happened.  Never heard back.	
	
Talk about class.  Ended up working with MetroCuisine-- who was AWESOME and was so accommodating.  We got a ton of compliments on our food (and the professional staff), so in hindsight, I'm glad that Made from Scratch ended up being Made from Crap.
                        
more