I work for a local hotel in the Birmingham area. Many of our guests request that we call cabs for them. The dispatchers are not only incredibly rude they genuinely don't seem to care about anyone but themselves. The majority of the drivers will begin to run the meter before the guest even gets to the lobby. They drink the coffee that is meant for our guests and take the papers that the hotel has to pay for. They try to bribe me with candy and money so I will call their personal numbers instead of the dispatchers. Not that doing this would make any difference as they are unreliable. I never look forward to using thier services and don't understand why the people that work for this company are even hired. Really... do you just hire anyone off the street?
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