I have used this place before and it has always been lukewarm. Today I used a snake to clear a sewer line. I have used their snakes before. I returned it in less than one hour. Upon returning it the owner/employee informed me that he was charging me $25 for a piece that was missing. Very rudely he TOLD me that I was negligent. No discussion of how I used the equipment ( I used it correctly). When I said perhaps it was just wear and tear, his exact words were "No discussion!. You broke it". When I said that his manner and customer service were less than to be desired, he shot back, "Don't come back here again!". And I won't.
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