The people at Enchantment take rude to a whole new level. I took my dog there last month for boarding before taking a trip to Mexico for my grandmothers funeral. When I picked him up the lady at the front desk was very snippy towards me. I don't know, maybe they didn't like my dog for some reason (I don't see why not, he's adorable and very loving.) Anyway, I won't be taking my baby there any longer if the people who work there are are going to be downright rude to a paying customer (and the place ain't cheap, that's for sure!). I was very disappointed, as the place is very new, clean, and well kept, but they have serious customer service problems they need to address or their business will surely go down the tubes.
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