I arrived at the office for an annual exam and it was nearly 2 hours before I left. This was the longest I have ever been at an Optometry office and I didn't even order glasses or contacts. The wait before being screened was far too long and every time I come in I have to fill out paperwork again. The administrative personnel really need to leverage the use of computers instead of having to fill out by the paperwork by hand all the time. Also, I had to sit and wait for 10 minutes until special exam rooms were free prior to seeing the Doctor. I then waited over 20 minutes in the exam room for the Doctor to come in and give me an eye exam.
more