Had 940 am sat appointment for oil change on smart car- went back on forth on the pricing from 180$ and ended up at 87$ - had 940am appointment - arrived at 900 - asked 2 times re; when it would be ready and got it at 1235 pm - tires had too much air/they out in and front license plate was dangling off the car. suspiciously all bookings/billings go thru barbra - think this place needs a major managemet overhaul - disgracefull - but most MBZ dealers/service (have had 20 of them so i can talk), are problematic let alone building such hugh gas guzzlers in 2011.
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