I scheduled an appointment online with Roto-Rooter's website and gave them the day and time that we needed a plumber in Cincinnati, OH. I received a call from Roto-Rooter to let me know that the plumber was on his way and they gave me his name. Their technician, Jimi, arrived promptly and did a great job. The website is very easy to use. I also found a $40.00 coupon on their website that came in very handy.\r
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We had a very bad clog that was very difficult to get to. The kitchen sink was draining into the bathroom sink, which Jimi found out that there was so much sludge in the pipes that it was almost like concrete. He had to cut the pipe in the kitchen and run a snake into it. Little did he know it was an old galvonized pipe and the snake went through the pipe, which broke the pipe and caused more damage.\r
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Jimi was a very reliable and excellent professional technician. He had a very good attitude and personality. He arrived promptly and did a great job. It was a very difficult job t
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