This is the most incompetent, unprofessional and unethical orthodontia office! Do not go here! After 1 1/2 years of treatment, we received a notice in the mail saying that they made a mistake with our insurance and it the $1500 insurance payment was now due from us directly - or have our daughter's braces removed. We had made every monthly payment for our share during the 1 1/2 years. We had two orthodontists during this time - one quit during the first year and we were switched to the new one. \r
During the 1 1/2 years we had approximately only 10 appointments. Due to limited staffing which they mislead us about in the beginning, appointments are hard to schedule and usually 6-8 weeks apart. The office cancelled two appointments on us and actually scheduled one for 8am when they open at 8:30 that morning.\r
The office staff and front desk employees are just nasty. They treated us horribly even though their office manager admitted the mistakes on their part over and over. She apologizes
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