metro is actually a company that works for homeowners and helps us. i used them after being denied a claim by my insurance co. they got me paid $24,000 for damage that state farm denied me. sure they charge a fee, ummmm ok take a fee i had nothing before metro, now i have money. these people that complain, i think they just had a shitty adjustor. ask for a different represenative if they wont call you back. if your having a bad experience, fix it, dont just complain about it. one bad rep does not mean bad company. i will use metro for any issues i ever have. thanks, metro for all your help!!!!!!!!
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