First time user of MAD. Appointment set for noon today, and I get a call delaying service until 2:00 p.m.. Sounded like they had another car to do and I was taking the back seat. Not appreciated. When I make an appointment at a set day and time I expect the service to be prompt and thorough, no excuses outside of tornadoes, hurricanes, auto accident, etc.. I should not be subjected to a businesses inability to properly set appointments so that this type of behavior is avoided. I will definitely think twice before using this service again.
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