I will echo those who have had terrible customer service and salon service in general. But I know where the staff learned it - from their new boss. She is THE most unprofessional (and I use the term professional loosely) and shortsighted business owner I've ever encountered. The haircut I received was choppy, uneven, and not what I asked for. I, too, had to go get a "fix" after the service. I called to speak with management the following day and was put in touch with Ms. Vlasak, the new owner. She was unsympathetic, uncaring, and basically informed me that I "was wasting [her] time and any accommodation would be unfair to Circe." Really? Had she accommodated me (I was asking for a small refund on the VERY expensive haircut), she would have had a customer for life. I guess because I am not a housewife of DC, she doesn't need my business. Or that of any of my numerous friends. After asking around I have discovered a LOT of folks have stopped going to Circe given its high price
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