Regarding "tonydce's" comment,I think you have the incorrect company. We needed a new furnace in the middle of January in 2010 which we had called G&G
and found out we had a hole in our heat exchanger. He patched it temporarily and returned 2 days later for replacement. The estimate he gave us (look up the word estimate) came in a little under.Both Greg and Seth did an outstanding job and even went beyond what they had to do. They removed the unit, cleaned up and made it look like they had never been there, except for the fact we had HEAT again!!! We had searched other companies but their ( there is that word again) estimates were almost twice as much as what we accepted. We also called them to schedule our annual cleaning and Gloria kept us informed regarding our appointment. I do not see why you had such a difficult time with them. I live out of state and they have always serviced us in a timely and professional manner. I always recommend their company to everyone.
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