I went to the salon to purchase its a 10 leave in product. But they were out of the one I wanted (with the purple lid), so I was going to leave. One of the girls that worked there told me that the product I wanted had been replaced with the gold lid which had added keratin. So I reluctantly said ok and purchased it. Well on my way home I found the product I wanted at a different salon and It was even $5 dollars cheaper so I bought it. The next day I went to Suggestions salon in Orem to return the gold lid product. And what do you know, they had restocked all of there shelves with the product they had just told me didn't exist anymore. I told them I would like my money back and they told me NO! Nowhere on the receipt does it say that you cannot return product. So first they lied to me, then they would not give me my money back. The girl at the front desk was very rude and unprofessional. I will never return to this salon again! And I will be telling everyone I know not to go there because they do not care about making the customer happy. They just care about how much profit they can make!
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