I bought my first Audi from them back in April of 2010, I wasn't even planning on buying a car that day I just wanted to check the car out. I fell in love and I decided to buy it but I had to be out of there in 30 minutes to get to a family birthday celebration. They made the process quick and painless, got me a great deal and got me out of there on time. Unfortunately, I was in a car accident and my car was totaled in October. I LOVED that car so much, it just broke my heart. But Shane Randall at Sunset Audi helped me with pricing information that I used to negotiate the price of the car with the insurance information and has been actively looking for a new car to meet my particular needs. The poor guy has answered literally hundreds of my emails over the last 2 months. The only thing I can possibly agree with in the negative comments is that their service department did take an entire 8 hours to change the oil in my car, didn't offer a loaner and the ladies that took my payment were a little too inconvenienced by my attempt to pay my service bill. However, when I needed help or had questions they have always have been accommodating and friendly. I am going to buy my next car from them and I hope that others don't allow the negative comments from going to Sunset and judging them for yourselves.
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