I am so frustrated with this store I could scream! You never know if you are going to get good customer service or even get any help!
My elderly inlaws were ripped off by the owner during Hanukkah! They went in to purchase my Sons their very first Mezuzahs! They were shown several and purchased two. When the boys opened the box their was no scroll inside the case! That is a Mezuzah! The holiest part with the blessing printed on the scroll. Thing it a mistake they went back in and the owner said that the scroll was separate and would be another $60! When they asked why she sold them an incomplete mezuzah, the response they got was ""you didn't ask for the scroll!""
They promptly asked for a refund as they didn't appreciate the nasty attitude or the bate and switch routine and the owner refused!
That is stealing and lying! Shame on you Boutique Judaica! Disgusting!
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