In September, I boarded my three cats in the smaller private room for a couple of weeks. Marla was very professional and pleasant when I dropped them off and said I could email her during my trip (which I did) to see how they were doing. When I picked them up a day early without calling first, I was impressed that their room didn't smell ""catty."" The litter box was clean, their food and water bowls were full. Jeff, who helped me crate them and load them into my car, seemed familiar with the subtle differences in their personalities.
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