2nd worst experience of my life! I'm very surprised by the other comments. Like several other reviewers, I tried several places after moving to Memphis but was unhappy with all of them. I saw a magazine article about diVa and followed up with some online research. My first experience was okay - the color was okay but was very disappointed in the cut. I tried to tell Ted what I wanted but he kept "shushing" me while he worked his 'canvas.' It was not horrible but wasn't what I wanted and he tried to do some touch ups once I had a chance to speak but it was too late for everything. I went back a 2nd time with the intent to be more clear about what kind of cut I prefer. He listened but I'm not sure he heard. I have shoulder length hair and I'm still trying to grow out the 3 inch pieces he cut at my crown. But the absolute worst was the color - 2nd worst hair experience I have ever had!!!! Without discussing he gave me all over color (which I hate because you have to get redone more frequently) and the color was 5 shades darker!!!! This was never discussed! He just did it and by the time I realized it was too late! I'm glad everyone else is having good experiences but I strongly caution to discuss his intentions before turning him loose on a new "canvas."
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