Called to get some pricing and turn around time on printing 12x12 photos. First, I was put on hold FOREVER for the photo lab, then when some girl (who wasn't with the photo lab) finally picked up the phone she knew NOTHING about what specific sizes they offered, nor how much they would cost. Then when she was finally able to track down the prices, she totally misquoted them. Since I didn't trust her, I went and searched through the website and low and behold the prices she gave me were totally off! On top of that, she was annoyed that I was asking her simple questions about their product. Word of advice- if you don't like answering simple questions about the store you work for, DON'T PICK UP THE DAMN PHONE!
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