It was our first time at this spa for our annual ladies retreat at the Holidays. I would say the treatments are good, we enjoyed that part. The customer service (mainly the lack of greeting we received when we checked in), is really lacking. We were given quite the attitude as if we were lucky to be able to enter their spa, which is quite different than any other spa experience we've had to date. Outside of that, the treatments from Club Mud to the Grotto were unique and fun and the spa treatment and therapist was great. It was merely the attitude and lack of a warm friendly first impression that gives this spa a 3 out of 5 for us.
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