I came in for a spa service, which was excellent as usual. Liz is amazing and did an excellent job. More though, she is friendly, positive, and knows the balance between silence and too chatty. There is just the right amount of discussion so that you don't feel awkward but you still feel relaxed. Also, though, when I walked in the door, Moriah was there and we chatted for a minute. She noticed that I wasn't my usual self and took a couple minutes to get me a cup of tea, listen, and help me relax before my appointment. I ended up having a nice, relaxing experience with my worries put aside for an hour or so, and all because Liz and Moriah made me feel like I was truly a guest. Thanks so much!
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