Bought a Trendnet USB network server from J&R, installed it per manufacturers instructions and it didn't work. Spent several hours, over the course of a month, with Trendnet customer service, downloading USB server software upgrades, checking firewalls... still didn't work, Finally replaced it with a Silex USB server which worked right out of the box and has no problems. Here's the rub. J&R refuses to give a refund because I had the Trendnet unit for over a month, trying to get it to work. I would not buy from J&R again. Their customer service is arrogant and unresponsive. They don't care if your equipment works, they just want your money!
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