I highly recommend Berna if you are looking for a broker for your apartment hunting. I have dealt with quite a few brokers in my time but no one other than her made me feel like as if my cause was hers too. She has an excellent knowledge of the downtown area and she knows the ins and outs of all the buildings around. I was about to take another apartment when she contacted me - she did not try to push me, simply offered her alternatives and was quite quick to understand what I was looking for. I would say hands down she is the person you want to be on your side when you are looking for your future residence.
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