I had a great experience at Roca immediately after I arrived. The staff was energetic and friendly and Gretchen made my hair look just how I wanted without much direction from me. I had been hesitant to try getting an appointment again. Two days earlier when trying to schedule an appointment, I was told they were too busy to talk. I left my name and number and was promised a call back in ten minutes only to never hear anything. I'm glad I gave roca a second chance because I did enjoy my experience and will be returning.
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