Poor customer service. Once they take your clothes, they really have no interest in (1) paying you on time once your clothes sell, (2) making sure that you get back the items that didn't sell. It took them MONTHS to give me a check for the money the owed me on sold items. They claimed they ""lost"" my items that didn't sell. Really? REALLY? Please folks - do your self a MAJOR FAVOR and AVOID THIS COMPANY. I have lived in 3 different states and used their shops in MA, NY, and IL. EVERY SINGLE location I've been to has disgusting sales people and shady business practices. No exaggeration.They are a joke.
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