I'm super stoked on these guys (especially Frank). I really don't know what all the other reviews are about, moving is stressful but these guys really helped me out. They were inexpensive, honest, and really put my worries of giving my life to a couple strangers to rest. I would recommend them to any of my friends.
My Story:
I found out a few days before my move that my bed wouldn't fit into a uhaul trailer so I needed to ship my car or my stuff from SF to San Diego a little over 500 miles. I called around and got general estimates of at least $1000 before all of the extra charges associated with moving. They also said they wouldn't be able to pick it up till next week. Then I called SM&S, they were very polite I told them what I needed to move they said that it was probably around 1000 LBS and that it would cost me $600. I was very excited and scheduled the pick up for Thursday(2days later) at 3 pm, they did tell me that they were squeezing me in so I was very appreciative.
On the day of the pick up I got a call around 1 saying that they were backed up and asked if they could pick up tomorrow. I said it would be inconvenient for me and they said that they would be there in the early evening.(They told me ahead of time it was going to be a time crunch picking my stuff up on Thur.)
Frank and his helper showed up that evening and to be honest I was freaking out because of the other Yelp Reviews and told Frank about my concerns. He explained their operation to me and made me more comfortable with the whole process. They picked up my stuff wrapped my TV's up (I paid the extra fee to have them wrap the expensive TV's) and off they were. They quoted me 3-5 days and total including tax and wrapping the TV's $700 and explained every bit of the extra $100 (I was expecting more of a mark up).
4 days later I got a call from Frank telling me they were a couple hours away and asked if they could drop off my items that evening. I said sure and two hours later they were there. All of my stuff was in the same condition it was in when I gave it to them.
; as far as i'm concerned that's exactly what a moving company should do. Thanks Frank and guys!
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